Esnatech which is a global leader in providing cloud based unified communications solutions has come up with a unified communications product – Office-LinX.
It is a unified communications platform that enables the enterprises to integrate their unified communications with cloud enabled technologies like Google Apps.
The Office-LinX for Google Apps impeccably live communication services like click to dial, messaging and mobility with Google Apps. This product enables the users to access and manage their e-mail, fax and voice messages quite easily and right within their Gmail account and on their mobile devices. With this product you do not need a new phone system or change the hardware of your office.
It is a SIP based efficient communication solution that integrates your already existing phone system, mobile devices and voice mail within the familiar and easily accessible Google Apps environment. It is an efficient product that provides certain astonishing features like up to 16 fax channels, smart search support, speech to text that is nuance speech services, text to speech capabilities like you can read an email over the phone with 2 – 64 simultaneous calls, speech recognition capabilities, mobile operating system support for Windows Phone 7, BlackBerry OS, iOS and Android, Voice gadgets, PBX integration with SIP, Analog or T1 and user scalability up to 30,000 users.
Estanech’s Office-LinX has been optimized to work in a distributed and mixed environments integrating with multiple on and off premise telecom technologies along with cloud based infrastructure and applications. It can integrate with the solutions from Cisco, Shoretel, Avaya, Asterisk etc.
The latest HA (High Availability) version of Office-LinX supports complete virtualization of its voice clusters with the VM ware vSphere support. With this newly introduced Office-LinX organizations get the capability of distributing the resources and applications over multiple virtual servers connected with a distributed or single telephony infrastructure. This feature ensures both real time and uptime synchronization of mission crucial communications infrastructure.
The imperative features of Esnatech’s Office-LinX include:
- High Availability – Office-LinX scales up to 9 voice servers and 900 ports and it can be implemented as SIP to TDM gateways, SIP to SIP extensions and trunks etc.
- Speech Enabled – The Office-LinX is speech enabled and this navigates Google contacts, Google calendar and Gmail using speech. It also provides the facility of reading the emails to you over your phone.
- Fixed Mobile Conversions - The Office-LinX can effortlessly move calls from one phone to another, that is, a call begun from a mobile phone can be conveniently moved to your desk phone without causing any interruption in the call.
- Location Awareness – Office-LinX can use the location services of your smart phone for routing the calls to the different devices on the basis of your physical location.
- Mobility – It enables you to integrate your smart phone with your company’s PBX or phone system and manage the mobile phone calls like you are answering them from your office. You also get numerous features like you can divert calls to voicemail, take out the calls from the voicemail, put the calls on hold etc.
- Google Calendar Follow Up – With the Office-LinX you can greet your callers and can also route your calls on to different devices on the basis of your status (free or busy) in the Google calendar. You also get the option and flexibility of using a single unified phone number to route calls to the apt phone on the basis of your Google calendar’s status.
- Click to Dial – With the new product Office-LinX, you get the facility of clicking on any number and placing the calls from any page on Google Chrome browser or from Google Apps.
- Integrated Fax – Now you can also send or receive faxes from your Gmail account itself. Faxes can be sent automatically and can be organized in Google Drive or Google Docs.
The Office-LinX tool by Esnatech is certainly a new age communication tool that sorts and manages multiple real time communication issues. With this tools you can connect and collaborate with other people quite easily and in very effectual manner. It also features various time saving tools that make your life easy your busy schedule.
With this tools, you can enhance your interactions as you get to know the status of the other person whom you are trying to connect easily. Federated presence enhances the collaboration and in turn leads to hastier responses, faster problem resolution and quicker decision making.
The best feature of this product is that it delivers critical fax and voice communication messages through an application that people use the most – the email. Therefore, it can greatly contribute in enhancing productivity and better responses to critical issues communicated through this product. Since it comes with a distributed architecture, it ensures massive scalability, true active redundancy, disaster recovery and high brand interoperability.
With Office-LinX, the global, national and regional organizations can collaborate in the real time environment as if they all are operating from the same location. It also provides the facility of live communication from any device or browser which connects your distributed workforce together in real time for collaboration and communication.
Thus it can be concluded that Office-LinX is a multi operating system, application platform which integrates social, mobile and cloud communications with traditional messaging and voice and hence provides the information workers the much required freedom to choose when, where and how to communicate. Also, since Office-LinX provides interoperability in true sense with all major mobile and PBX operating systems, the organizations that want to deploy this cloud enabled Unified communications product do not need to replace or rip their existing telecommunications infrastructure.
Quite simply, it gives you the power of love communication at your fingertips. It makes available invisible communication that always works.
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